Real Conversations Harness the power of childlike curiosity and empathetic listening Rekindling our childlike curiosity and mastering active listening skills is a necessity in today's professional world.
Real Conversations Work-from-home and missing perspectives on life Imagine if all conversations happen just through our smartphones and laptops, will we ever build meaningful relationships? So, what do you miss most about these face-to-face customer interactions?
Real Conversations How to lead a conversation between people who disagree: Eve Pearlman See what happened when a group that would have never otherwise met – 25 liberals from California and 25 conservatives from Alabama – gathered to talk about contentious issues. "Real connection across difference: this is a salve that our democracy sorely needs," Pearlman says.
Real Conversations Inner conversations and being positive post-Covid In the next two weeks of solitude, I had hundreds of conversations with myself. By the end of my isolation, I took several decisions