Harness the power of childlike curiosity and empathetic listening
Rekindling our childlike curiosity and mastering active listening skills is a necessity in today's professional world.
Rekindling our childlike curiosity and mastering active listening skills is a necessity in today's professional world.
Actively keeping guests informed, educated and involved in sustainability efforts and sensitising tourists to contribute towards reducing their carbon footprint could be immediate interventions.
Africa is currently going through a phase of increasing FDI inflow which will eventually circulate throughout the economy and ultimately encourage more private sector investment...
In an actionable talk, psychotherapist and advice columnist Lori Gottlieb shows how to break free from the stories you've been telling yourself by becoming your own editor and rewriting your narrative from a different point of view.
Conversations serve as a useful, but often ignored, tool, providing space to process complex emotions, nurture connections, and foster personal and professional growth. Embracing open dialogue cultivates a fulfilling life, both when dealing with loved ones or office colleagues.
Imagine if all conversations happen just through our smartphones and laptops, will we ever build meaningful relationships? So, what do you miss most about these face-to-face customer interactions?